How This FAQ Works for You
Most questions we get come down to three things: how to fund your account, how to get your money out, and what to do when something looks off. We have organised this page around those exact moments. When you send a deposit via bKash or Nagad, the amount shows in your account wallet once the transfer is confirmed on the wallet side
— there is no manual step needed from you. Withdrawals go back to the same wallet you deposited from, and we verify the account name matches before processing. If you are accessing from a mobile browser, the account menu sits in the top-right corner; the cashier section is one tap from there. For anything not covered here, our support team is reachable
through live chat directly inside the lobby. Availability depends on your local law and eligible regions.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Live Chat Support